FreshBooks Blog
freshbooks.com · Company blog · on HN since 2007
FreshBooks is a cloud accounting and invoicing company whose blog covers product news, small business advice, and founder lessons.
What HN saysHN mostly mentions FreshBooks as a recommended invoicing tool for freelancers, praised for time tracking, reminders, and customer service, though one calls its user experience weak.
100HN people shared it
71linked it in comments
54stories submitted
317story points
1 year agolast shared
2007people per year2026
Most-shared posts
- 1Announcing a brand new FreshBooks37 people · 1 points · first shared 2008 · discussion on HN
- 2Careers5 people · first shared 2009
- 3Jobs4 people · first shared 2013
- 4FreshBooks moves from Online Invoicing to Cloud Accounting3 people · 33 points · first shared 2012 · 30 comments on HN
- 5TechCrunch is not a marketing plan3 people · 12 points · first shared 2009 · 4 comments on HN
- 6Breaking the time barrier3 people · first shared 2016
- 77 Ways I've Almost Killed FreshBooks2 people · 60 points · first shared 2008 · 9 comments on HN
- 8The Best Invoice Payment Terms2 people · 8 points · first shared 2010 · discussion on HN
- 9Ever wonder if discounts work for SAAS apps?2 people · 7 points · first shared 2011 · discussion on HN
- 105 Tips for Choosing a Co-Founder2 people · 5 points · first shared 2008 · 1 comments on HN
- 11Say “NO” to Spec Work2 people · 2 points · first shared 2011 · discussion on HN
- 12Is quote contract2 people · first shared 2022
- 13Why sharing your product roadmap is a bad idea1 people · 49 points · first shared 2010 · 11 comments on HN
- 14Using FreshBooks for your web application’s billing1 people · 34 points · first shared 2009 · 13 comments on HN
- 15FreshBooks welcomes Apple to the cloud1 people · 16 points · first shared 2011 · discussion on HN
What HN people wrote when they linked it
basch · 2021-09-07
have yet to see FreshBooks mentioned in this thread.
https://www.cloudwards.net/best-accounting-software/
https://www.freshbooks.com/
ptrikutam · 2015-09-30
I've been freelancing for over 2 years now and I use Freshbooks (http://www.freshbooks.com/) for all my time tracking / invoicing. It also can accept payments via Stripe, as well as connect to my business credit card to automatically pull in expenses, so most of my accounting stuff gets very easy to handle -- I barely log in to it for any management, I just use ChronoMate (http://chronomateapp.com/) to track my time, and it auto-generates weekly invoices to send to my clients. Couldn't recommend it enough!
gonepostal · 2014-06-12
Currently using http://www.freshbooks.com
Definitely not the best in terms of user experience but it has enough features I didn't know I need, that it keeps me happy.
Things like multiple auto-reminders for late payments and reoccurring invoices saved me alot of time. I didn't need them when I was looking around at invoicing software but now I do.
8ig8 · 2013-02-17
FreshBooks (http://www.freshbooks.com) is fantastic for invoicing. That's the primary reason we use it, but it also tracks time, expenses and is moving towards a full accounting offering.
hrayr · 2012-02-13
You should look into http://www.freshbooks.com/ I use this for my invoicing needs, and they do offer to send paper invoice as you describe. They have awesome customer service and the people behind the company are great too, I think they send a cake to a randomly selected new subscriber every month.
JonLim · 2011-04-28
Check out Freshbooks (http://www.freshbooks.com)
They have their support team in-house, and they get a lot of freedom to help their customers out and are generally the people who drive the culture you find within their offices.
Fantastic group of people, even better company because of them.
jeffepp · 2010-10-13
What David seems to forget is the following:
1) Free customers DO PAY for Chargify, just not to them directly. It cost us several days of development time + testing to integrate with them.
2) You lost trust because you weren't fair. Change the prices and grandfather existing users. If the free customers fail, you will not need to support them for that long.
Your pricing policy is = "you pay X/mo. until we raise it"
This post reaffirms my choice to leave Chargify and investigate the alternatives: http://recurly.com http://spreedly.com, http://cheddargetter.com & http://FreshBooks.com
For the record, I understand why they are raising prices, I cannot understand how anyone could trust them again.
gserafini · 2010-01-28
I've been using Freshbooks for quite some time and have recommended it to many people now. It is easy, simple to use, free for up to 3 clients. They keep on making it better over time which is quite nice too. I've made a lot more $ by having a system that tracks invoices, payments and all that (rather than the 'doing it by hand using Word' method I used to use). It also supports recurring billing which I've found to be great for automatically generating ongoing web hosting invoices. Creating a new invoices is very simple and intuitive.
Here's a link (referral) to check it out: http://www.freshbooks.com/?ref=e8ba201056138-1
bayareaguy · 2008-02-27
I don't bill others this way right now but my favorite system for people who bill me is currently http://www.freshbooks.com
kibbie · 2012-03-13
I think my biggest "trial and error" experience that I can share with you is to find companies that are the best at what they do. Yes, you can find companies that do everything from time tracking to bookkeeping to CRM to project management to invoicing to payroll but I found personally that you create the issue of "yes, I have everything covered but not one function performs exactly the way I want/need it to."
The best solution is to find the best time tracking tool - I use TSheets - http://www.tsheets.com - (which may solve your time tracking needs as well as show you a visual of your real-time clock in/out of your team showing you who is working, and on what, and for how long, and with detailed notes for future reference) - then integrate that with the best invoicing company - I use FreshBooks - http://www.freshbooks.com -(yes, they also have a time tracking app but I believe their focus and strength in their product is in their invoicing solution).
This way, what you set up provides you the functionality and custom options that you have outlined as your basic needs above - better communication, better focus, more accurate billing and forecasting.... overall a better experience as a first time small business owner.
Good luck!
j45 · 2012-01-31
- http://www.diigo.com - I was never able to use any online bookmarking service for the last 10-15 years. Diigo got online bookmarking right. I would frantically pay someone to re-build diigo for me if it ever went away. I can't process, organize or navigate the internet without it.
The best feature is it's highlighting. We don't save bookmarks in our minds, but specific sentences or paragraphs. Diigo lets us highlight those and saves them right into my Diigo account/stream. I can then simply search diigo not only by keyword or bookmark, but the phrases that stuck out to me in the first place to make me want to bookmark it.
The second best feature is being able to publish the links to multiple groups so effortlessly.
- http://www.fogbugz.com (hosted) - keeps my consulting and product dev flow going.
- http://www.freshbooks.com - Trivializes the slippery slope of managing billable hours not only for you but for sub-contractors.
- http://www.bitbucket.org - Free, unlimited private repositories. Beneficial to someone like me who has a lot of small projects. I hope Github gets this soon.
NoRelToEmber · 2023-06-25
> There are no actually meaningful ways to get in touch with a service that can cause immense harm to your or your businesses reputation and trustworthiness - in similar ways that defamation can
How isn't this defamation, actually? Or at least negligent tortious interference? If people can get sued for honest reviews...
https://www.cbsnews.com/news/posting-a-negative-review-online-can-get-…
If a customer posts a review that is factually inaccurate or contains accusations about your business that are untrue, you may have grounds to sue the online reviewer for defamation. - https://www.freshbooks.com/blog/can-you-sue-over-a-bad-review
johnbellone · 2022-12-16
If you're managing a small business I'd suggest looking at a more comprehensive set of tools. I have had success with Fresh Books[0]. It is simple, cheap, and has an easy to use mobile application. As far as I know, it doesn't have a desktop widget for tracking time, but there is a Chrome extension.
[0]: https://www.freshbooks.com/
SyneRyder · 2018-10-03
Brennan Dunn's stuff is great, and I know freelancers who have been very successful in part thanks to him. I'd recommend starting small if buying products though - he had a $50 book version of Double Your Freelancing that was worth it, but at one time he also had a $2000 online course version which probably isn't the right choice for everyone.
Freshbooks have a fantastic free PDF called Breaking The Time Barrier that is about charging for value, not for your time. It's worth reading even if you don't use Freshbooks (I use Harvest instead). The PDF was actually recommended to me by a client, who I think was giving me a hint that I was charging unsustainably low prices.
https://www.freshbooks.com/blog/breakingthetimebarrier
scardine · 2017-03-05
The secret is specialization.
One beginner mistake I did was positioning myself as a generalist. I reluctantly started to accept the advice of positioning myself as a specialist a couple years ago and now I want to go back in time and punch the former me in the face. It really works: it is easier to find work and I get better clients.
Last year was my best income ever despite the crisis in Brazil.
Reading list:
1) Breaking the Time Barrier (free ebook)
https://www.freshbooks.com/ebooks/breaking-the-time-barrier
2) The Single Founder Handbook (not free but worth it)
http://www.singlefounderhandbook.com/
3) The Win Without Pitching Manifesto (read for free online)
http://www.winwithoutpitching.com/the-manifesto/
quotedmycode · 2015-08-28
Two are quickbooks and freshbooks. You really should study accounting if you've never seen discounts tied to the date paid. Cash flow is important to every business, and a lot of businesses do give discounts for quick payment.
http://www.freshbooks.com/blog/the-best-invoice-payment-terms-to-help-…
https://www.americanexpress.com/us/small-business/openforum/articles/6…
Being able to define your payment terms is important.
atom-morgan · 2015-01-18
This post is a condensed version of an already short book I recently read - Breaking the Time Barrier [1]. I recommend reading both.
Like the author of this post says, calculating the value you're adding with your work is the only true way to accurately price yourself. It may not be as easy to do as someone who works in sales but it's worth your time to do so.
Shortly after reading BtTB, I had a new contract opportunity come my way. I doubled my hourly rate.
[1] https://www.freshbooks.com/breaking-the-time-barrier
vellum · 2014-06-23
Exchanging programming services for money is a great idea in the long term, but it typically takes on the order of months until the first chunk of money arrives
Freelancers should require a deposit upfront. 50% for jobs <= 1 month, 30% for jobs > 1 month. The rest can be paid at milestones or hourly/daily. If it's hourly/daily , bill bi-weekly, and try to get paid net 15 [1]. For long term jobs, if the client does net 30+, increase the deposit to secure your cash flow. And always use a contract.
1: http://www.freshbooks.com/blog/2010/03/02/the-best-invoice-payment-ter…
eswat · 2014-06-11
I’ve settled with FreshBooks for now. UI is a bit clunnky but it gets the job done.
http://www.freshbooks.com/
codegeek · 2014-01-28
I use freshbooks [0] and it is awesome. They also have integration options with stripe [1] even though I personally have not used it yet.
[0] http://www.freshbooks.com
[1] http://community.freshbooks.com/addons/view/stripe/
ndcrandall · 2013-08-30
I like http://freshbooks.com it can also track business expenses, invoice, etc. It's nothing ground breaking but I believe they are a strong company and will be around for a long time.
cjcenizal · 2013-06-26
TamDenholm's comment is absolutely correct. At your stage, the easiest way to get revenue is to learn how to sell something, e.g. present your services in a way that demonstrates value to your customer.
You should read "Breaking the time barrier"[1]. It's a quick read, but it presents some key guidelines on how to accomplish this, and will be invaluable training when you're talking with a potential customer and trying to figure out the best deal for you both.
[1] http://www.freshbooks.com/blog/tag/breaking-the-time-barrier/
olefoo · 2012-10-03
Freshbooks http://freshbooks.com
Linode though I'm thinking of dropping it for...
Digital Ocean http://digitalocean.com which is VMs done right.
I also use Amazon AWS http://amazonaws.com especially s3.
I've been a flickr pro member for several years, although I keep thinking about moving it all elsewhere. But that's personal, not business use.
aymeric · 2012-02-07
http://freeagentcentral.com
http://saasu.com (for Australian businesses especially)
http://freshbooks.com
christocracy · 2011-12-24
I've been giving freshbooks $20/month for the last couple years http://freshbooks.com
norova · 2011-02-10
Geckoboard: http://www.geckoboard.com/
---
"a hosted, real-time status board serving up the indicators that matter to you."
Freshbooks: http://www.freshbooks.com/
---
"painless billing"
Linode: http://www.linode.com/
---
"Deploy and Manage Linux Virtual Servers in the Linode Cloud. Get a server running in minutes with your choice of Linux distro, resources, and node location."
3pt14159 · 2010-12-01
Before leaving for my startup I worked at the great FreshBooks here in Toronto, ON. Great company to work for and a whole heck of a lot of positions open.
http://www.freshbooks.com/careers/
iworkforthem · 2010-06-07
I like FreshBooks(http://www.freshbooks.com/), it can link up to my time tracking app quite easy. And with it, I can outsource tasks and manage the billing quite easily. Invoicing with pdf is also helpful too.
sunir · 2010-05-04
If you want another perspective on this, we have to answer these kinds of questions a trillion times a week at FreshBooks. We're posting a guide to help people get through it.
The most salient post is Part II, which helps people choose their gateways.
http://www.freshbooks.com/blog/2010/04/30/part-2-how-do-payment-gatewa…
Speaking as someone who frequently has to call into the payment gateways' customer support on behalf of our customers who have hit a brick wall, personally, I like to keep life easy. I recommend PayPal Standard if you're doing less than $2000-$5000 a month in transactions, and then Authorize.net or PayPal Payflow Pro.
oneplusone · 2009-11-22
I do freelance graphic design while not working on my startup. I don't have an online portfolio because I don't really need one. I worked for FreshBooks (http://www.freshbooks.com) up until a month ago. You can also take a look at my startup Guestlist (http://www.guestlistapp.com)
I specialize in interface design for web applications.
My standard rate is $75/hour.