Chargify Blog
chargify.com · Company blog · on HN since 2009
Chargify's company blog covers subscription billing, pricing changes, payment gateways, and small business hiring and growth.
What HN saysHN mentions Chargify mostly as a recurring billing provider, with commenters saying it worked well enough and was straightforward for a couple of developers to set up.
50HN people shared it
40linked it in comments
36stories submitted
307story points
6 years agolast shared
2009people per year2026
Most-shared posts
- 1Homepage27 people · first shared 2009
- 2Payment gateways4 people · first shared 2011
- 3Pricing and signup3 people · first shared 2010
- 4Twitter, Motorcycles, and Money from Mark Cuban2 people · 5 points · first shared 2015 · discussion on HN
- 5Hiring and Firing for Small Business Success: 25 Years, 130 People2 people · 4 points · first shared 2016 · discussion on HN
- 6Why We Changed Our Pricing - Definitely Not Greed2 people · 1 points · first shared 2010 · discussion on HN
- 7Chargify New Pricing1 people · 133 points · first shared 2010 · 164 comments on HN
- 8Calling It Growth Hacking Doesn’t Make It Growth Hacking1 people · 23 points · first shared 2016 · discussion on HN
- 913 Tips to Improve User Onboarding from SaaS Leaders1 people · 16 points · first shared 2016 · discussion on HN
- 1016 Tips to Reduce SaaS Churn from Industry Leaders1 people · 15 points · first shared 2016 · discussion on HN
- 11Remote work tips from Chargify’s distributed team1 people · 15 points · first shared 2015 · discussion on HN
- 12Lessons Learned: How to Effectively Organize a Remote Team Meetup1 people · 12 points · first shared 2016 · 1 comments on HN
- 13Chargify Launches MRR Analytics1 people · 10 points · first shared 2017 · discussion on HN
- 14Chargify Launches Subscriber and Churn Analytics1 people · 9 points · first shared 2017 · discussion on HN
- 157 Companies That Mastered the Freemium Business1 people · 7 points · first shared 2010 · discussion on HN
What HN people wrote when they linked it
marcguyer · 2009-11-03
Spreedly has a per-transaction percentage charge on top of all the other per-transaction fees you pay to the gateway/bank/etc. Not a great option long-term. http://cheddargetter.com and http://chargify.com are much better options. CheddarGetter is a very robust service with usage tracking, branded email communication and microbilling features. Chargify includes a drop-in generic interface like Spreedly.
adamfeber · 2016-07-27
Ahh, the buy vs build debate. Disclaimer, I work for https://www.chargify.com/, another provider of recurring billing software in the same space as Chargebee.
We see this question asked a lot it really boils down to resources and what you want to spend your time on. Yes, it is pretty easy to build a basic system with a gateway such as Stripe or Braintree but there are two main problems: 1. It does not scale well (your needs will likely increase) 2. Building and maintaining your own system takes away from focusing on your product (and it is not a core competency)...
As Krush said, there are "hundreds of small things that come up as you grow." By using a best of breed tool, most of these things are available out of the box with little to no dev work needed such as testing plans, coupons/promo codes, taxes, reporting/analytics, billing portal for customer account management, a portal for your support team to see/edit account history/info, system emails, dunning management, and so much more.
The price for billing software like Chargify is minimal compared to the time saved building and maintaining your own system. In fact, the money saved by leveraging our dunning features alone have proven to provide a 4x return based on the monthly cost of Chargify's software. So not only does it save a lot of resources, it provides an ROI.
We have a ton of people that come to us after building their own system, and wished they implement Chargify in the beginning. But it is never too…
torontos · 2012-01-20
We looked at Recurly too... You are wrong that you can just zero out the gateway numbers in the calculators. Recurly charges 1.25% + 10 cents (http://recurly.com/pricing). 1.25% is a CRAPLOAD. Using a merchant account from FeeFighters would for us end up costing something like 2.1% + 20cents for the merchant account but then we'd have to pay an additional 1.25% + 10cents to Recurly, making it a total of 3.35% + 30 cents, far more than Stripe. Plus there's a $69 minimum fee, which sucks when you are starting out
Chargify (http://chargify.com) or Spreedly (http://spreedly.com) + Samurai (http://samurai.feefighters.com) is going to be significantly cheaper in our case (we expect to ramp to $30k/sales/mo). I'll pretty-up and share the google spreadsheet I used shortly. Stripe is still the best option if you have low transaction size and low volume (I think it was <$6k/mo). Other than that it was either chargify+samurai or spreedly+samurai (depending on the number of transactions because of chargify's tricky pricing)
acomjean · 2018-02-13
Years ago the company I worked for set up subscriptions and we used chargify.
https://www.chargify.com
worked well enough and was pretty straight forward to set up for a couple of developers. We also wanted to set up one time payments (later), it wasn't a good fit for non-subscription billing. I think the back end charging was handled by braintree.
luminousbit · 2017-09-01
Chargify | Operations Engineer | San Antonio, TX | Full-Time
We're looking for special individuals to join the Chargify mission and serve customers on our operations engineering team. You’ll be joining the team focused 100% on security, reliability, performance, and internal tooling. This means backend-heavy work. Diagnosing hard problems, monitoring activity, building custom solutions, and delivering internal value.
You can expect to work on the following types of projects:
* Refining internal tools that help to coordinate and manage all our applications
* Automating more of our AWS infrastructure
* Building a workflow for helping other devs get up to speed with our environment
* Helping to to test and launch our Docker cluster (Kubernetes anyone?)
https://www.chargify.com/careers/?gh_jid=751751
wehadfun · 2016-02-25
Never used them but https://www.chargify.com/ is supposed to be a service for this. Of course then you run into the disappearing service problem again.
pc86 · 2016-01-08
Absolutely! One thing I liked about Chargify was that you used whatever payment gateway[0] you wanted, including Stripe.
I don't know if you can negotiate with the gateway directly at large volume even if you're going through Chargify - I suspect not, but it'd be worth a shot.
[0] https://www.chargify.com/payment-gateways/
bergie · 2012-05-08
There are two big obstacles I see for web apps to take over:
* Poor interoperability between apps (solved by WebIntents)
* Monetization (though services like GitHub and Flickr do this well, and there are providers like http://chargify.com/ to make it easy for developers)
pbreynolds · 2012-01-21
Since you mention recurring payments as a priority, I'd recommend Chargify. They give a list of gateway options here: http://chargify.com/payment-gateways/
One of my businesses is an online retailer. We use PayPal Standard (but don't require a PP account) simply because the UI for generating postage and tracking shipments is very easy. USPS has an open API, but I've yet to find a payment processor that integrates shipping.
Nomlab · 2012-01-21
I second this, http://chargify.com has many more features than Braintree, Spreedly, and Recurly. Also, they work with international merchant accounts/gateways.
mariust · 2011-01-24
Hi.
There are so many options out there like paypal recurring billing (using the API or just simple checkout).
And here is one good payment gateway very simple to integrate but it's quite expensive if you ask me. http://chargify.com/
evilhackerdude · 2010-10-02
What about Chargify? http://chargify.com/
About other countries and currencies: http://support.chargify.com/faqs/general-questions/does-chargify-suppo…
karzeem · 2010-09-24
No first-hand experience with these guys, but I've heard good things: http://chargify.com. It's free until the 50 customer mark, although you'll still have to mess with a merchant account.
synopsi · 2010-08-12
If you're looking for payment/billing solutions, there exist more solutions, i really like these two http://chargify.com/ http://www.zuora.com/
mgrouchy · 2010-06-14
I don't know what this startup is, but one option for startups to get started with payments is http://chargify.com , their api is pretty solid and they are good with support and are focused recurring payment processing. Only issue is you still need a payment gateway such as Braintree, Authorize.NET, etc.
sachinag · 2010-05-11
This is cute. Not even Chargify or Recurly support[1] the "standard" (as far as I know), and they have vaults! Show me a list of other gateways that support the standard, and then maybe you can get the big boys on board.
I used to work in politics. This is the sort of poke-the-giant thing that longshot candidates do, and it actually ends up reflecting more negatively on Braintree than anyone else. It's a tone-deaf PR move from a great company.
EDIT: Looks like Chargify sends the CC details to the gateway and they don't have their own vault: http://chargify.com/features/pci-compliant-security/
10ren · 2010-04-19
Inspiring! A question: How much did it cost (in dollars, not sweat) to get these services started, and how much is it monthly?
I'm surely off-base, but I feel like it "should" all be free for something getting started (ie with very little traffic), because it would be a great way for all these services to get many initial users, some of which will become paying.
EDIT answers:
Heroku: free for dev, $15/month for production (it seems?) http://heroku.com/pricing#blossom-1-0
Sendgrid: free for 200 emails/day http://sendgrid.com/pricing.html
Charify: free for 50 customers http://chargify.com/pricing-and-signup/
dryicerx · 2010-03-20
Simplest is probably http://cheddarGetter.com or http://spreedly.com or http://chargify.com (they store and abstract the payment gateway apis for you, and do recurrence, along with managing and handling the user data, and exposing a super simple api to your end). But the catch is they also charge a fee...
The cheapest is to use a service like Paypale/FirstData/etc which are a bit more tricky to setup that the cheddary/spreedly but also offer recurrance charging. The catch is you'd have to keep track of the user data and management, and slighly more tricker to change providers .
petercooper · 2010-03-20
http://chargify.com/ - the front page does a good job of selling it. It has a good API and they take care of almost everything - you just need to list the stuff you want to offer and either point people at a special Chargify page or pass info through the API.
herrherr · 2009-11-03
Just for the sake of completeness:
http://chargify.com/
Haven't tried it yet, but looks similar to spreedly.
simonbrown · 2012-08-14
jeffepp · 2011-04-01
Chargify: http://chargify.com
astrofinch · 2011-03-23
These guys look interesting:
http://chargify.com/
ntalbott · 2010-10-13
So lets do some math:
From http://chargify.com/blog/why-we-changed-our-pricing/:
"Grasshopper Group has been supporting Chargify for 15 months, and Chargify is now supporting 3,000 merchants - again, the large majority of whom are paying $0."
And from the linked article:
"We should have shared the data we collected for over a year that demonstrated quite clearly to us that only 0.9% of customers were paying us at all, and that there was a direct correlation between those that did not pay anything and a high volume of support requests."
3000 merchants total * .009 paying = 27 paying merchants
Now, these numbers could be off in several ways, but even if they're off by an order of magnitude (and I doubt they are) - ouch!
So many lessons to be learned from this:
- Freemium's applicability is so over-rated. I couldn't be happier that we've had a (cheap) pay-to-play structure at Spreedly since the beginning. Personally I think freemium should always be a strategy introduced post-profitability, never before.
- It's been said many times, but I'll say it again: the "overnight success" is a myth. Most businesses take 2-5 years to reach any kind of profitability. Selling to startups? Better keep that in mind.
- Capital infusion causes market distortion. Not saying that's a bad thing, but it's worth recognizing. Spreedly noticed a definite drop-off in signups when Chargify came out, and why not - wouldn't you take the free option vs. Spreedly's pay to play? And wasn't that…
dh · 2010-09-25
PayPal might be very quick and easy to get going just like Google Checkout or Amazon Payments but you need to think about what is best for actually serving your customers and making it easier for them to pay.
- Standard PayPal
Your customer must have a PayPal account which could lower your conversion and for sure does not give a professional image. You can schedule a payment to happening each month but it is an amount not a product/plan, making managing customers very difficult and reporting almost impossible. Similar issues apply with Google Checkout and Amazon Payments
- PayPal Website Payments Pro
This is a gateway and merchant account combination that they offer as a package to try and attract merchants. There are some simple recurring payment options but nothing really. The bigger problem here is errors and support. Try calling PayPal when something does not work, good luck. We have a senior level account manager and direct contact with the Director of Support for this product and this bug has been open for 3 weeks and they still cannot fix. http://support.chargify.com/discussions/support/3296-declined-transact…
- Real gateway and merchant account
Your best option and not a lot of effort if you are in the US or have a US bank account. Overseas it is a little more effort but nothing crazy. If you are concerned with getting the best rate and quickly, we have a few partners for…
mrkurt · 2010-09-19
I'm a reasonably experienced consumer and until now I always would have answered "yes" if someone asked "is cancelling your credit card an acceptable way of terminating a monthly service?" I'm also a reasonably experienced seller of recurring services... and my answer would have been the same.
If I'm pre-paying a service each month and I cancel my card, getting threats about collections is the exact opposite of what I expect. What I usually expect is for the service provider to either cancel my service or put it in some kind of suspended mode and then follow up with me to see if I really meant to cancel. Good billing providers would actually do this automatically: http://chargify.com/features/dunning-management/
As an aside, half the purpose of Zipcar is that it isn't a critical account. It's an easy-to-use convenience that saves you from the complexities of owning a car or making arrangements with a traditional rental service.
papachito · 2010-01-20
Yes there is http://www.chargify.com/
utkarsh_apoorva · 2020-06-30
Chargify's ToS are open sourced and free for you to use.Take a look: https://www.chargify.com/free-use-terms/
hbcondo714 · 2018-06-22
There are a few plugins for WordPress that give SaaS capabilities fairly quickly. For more custom development, SaaS starter kits & platforms I've used:
* WordPress - https://restrictcontentpro.com, https://www.paidmembershipspro.com
* PHP - https://spark.laravel.com
* Ruby - https://bullettrain.co
* .NET - https://aspnetzero.com
* APIs - https://www.chargify.com, https://recurly.com, https://www.chargebee.com
codegeek · 2018-05-28
There are a lot of solutions out there that tackle billing but they may not necessarily be open source. Examples being chargify [0], recurly [1] etc.
A couple of open source solutions that I found are killbill[2], laravel spark [3], bullettrain [4], opensourcebilling [5]. Again, they may not necessarily be 100% free but they are open source.
Also, billing is a very subjective term. Do you mean subscription billing or just plain old invoice type solutions or a combination ? There are tons of invoicing tools like invoiceninja [6] and plenty others.
[0] https://chargify.com
[1] https://recurly.com
[2] https://killbill.io
[3] https://spark.laravel.com (billing plus SAAS)
[4] https://bullettrain.co (billing plus SAAS)
[5] https://opensourcebilling.org
[6] https://invoiceninja.com