Qualtrics Engineering
qualtrics.com · Company blog · on HN since 2014
Qualtrics' engineering and company blog covering scalability, search indexing, Docker deployment, full-stack thinking, surveys and Net Promoter Scores.
What HN saysHN links it mostly for Qualtrics survey studies and product pages, and a Statwing cofounder comments on the acquisition into Stats iQ.
19HN people shared it
15linked it in comments
5stories submitted
15story points
1 year agolast shared
2014people per year2026
Most-shared posts
- 1Careers2 people · first shared 2015
- 2Scalability != Efficiency: and what part of this is essential to our careers1 people · 7 points · first shared 2017 · discussion on HN
- 3Indexing Text for Both Effective Search and Accurate Analysis1 people · 4 points · first shared 2018 · discussion on HN
- 4How to Think Full-Stack1 people · 2 points · first shared 2018 · discussion on HN
- 5Integrating into Qualtrics: Docker Deployment1 people · 1 points · first shared 2017 · discussion on HN
- 65 Things You Should Know About Net Promoter Scores1 people · 1 points · first shared 2014 · discussion on HN
- 7Associate Manager Software Engineering1 people · first shared 2025
- 8Website feedback1 people · first shared 2024
- 9Software Engineer II1 people · first shared 2025
- 10National covid education dashboard1 people · first shared 2021
- 11Gen x created tech culture but two thirds say work is now less important to them1 people · first shared 2023
- 12Americans seek covid infection for immunity1 people · first shared 2020
- 13Senior Software Engineer1 people · first shared 2025
- 14360 degree employee assessments1 people · first shared 2017
- 15Stats iq1 people · first shared 2018
What HN people wrote when they linked it
glaugh · 2018-08-30
Hiyo. Cofounder of Statwing (YC S12) here.
We make an easy-to-use statistical analysis tool, and we were acquired by Qualtrics in 2016 (and rebranded as "Stats iQ").[1]
There's a lot of situations where I could imagine preferring to analyze data in SPSS or Python or something (e.g., complicated transformations, exact same analyses run routinely, advanced analyses that we can't do yet). But, to my mind, ideally you'd not need to export so you can just stay in one tool and work on the one canonical version of your data.
I'm speculating here, but is it possible that your complaint isn't with the fact that the analysis is online per se, but rather that no online analysis tool you've used is anywhere close to as good as the standard offline ones? Or are there really features that you couldn't imagine existing online that you really rely on?
Asking partially b/c it makes my shilling more informative and interesting, but partially because I'm genuinely curious. (Apologies for the shilling, folks, I know it's not great form, but startup habits die hard.)
[1] Go to the bottom of this page to watch a demo: https://www.qualtrics.com/iq/stats-iq/
Jun8 · 2025-06-25
eckmLJE · 2024-12-29
> we need to assume that the survey was done of reviews.org visitors.
That's pretty unlikely. Reviews.org likely engages one of many vendors (like Qualtrics[1]) that will solicit responses online for a survey you design and provide to them through their survey building tool.
[1] https://www.qualtrics.com/research-services/online-sample/
toomuchtodo · 2024-09-21
dredmorbius · 2023-09-02
Direct link to study, including the questions asked and responses: <https://www.qualtrics.com/news/gen-x-created-tech-culture-but-two-thir…
gymbeaux · 2023-01-17
I'm not familiar with the laws of Sweden, but a quick Google search suggests there is a law on the books limiting the workweek to 40 hours. Even if that is only marginally-heeded, it's leaps and bounds ahead of the United States.
If Swedish residents can work fewer than 40 hours at their discretion, why is it you think most in your circle do not take advantage of this?
Qualtrics released the results of a survey recently stating that 92% of Americans are in favor of a 4-day workweek (that's not necessarily 32-hours)[1]
[1]https://www.qualtrics.com/blog/four-day-work-week/
itsdrewmiller · 2021-12-31
https://www.qualtrics.com/experience-management/customer/what-is-csat/ is another standardized alternative, that I suspect would suffer less from the problems in the article.
xtrapolate · 2018-11-13
SAP is not paying for the product here. SAP is paying for the long list of customers using and relying on Qualtrics today [1], many of whom are Fortune 500 and government agencies.
[1] https://www.qualtrics.com/uk/customers/
alibad · 2018-10-05
Qualtrics | SDM, Senior Front End Engineer, Senior Full Stack Engineer | Seattle, WA, https://www.qualtrics.com/careers/
We help customers identify experience gaps and take action to close them. An experience gap is the difference between the expected and actual user experience.
We are working on very interesting problems, from a product and technical standpoint. You are guaranteed to feel your impact on customers.
Here are the role descriptions we are currently looking for:
Software Engineering Manager - Digital Experience:
https://boards.greenhouse.io/qualtrics/jobs/1297053
Senior Front End Engineer - Digital Experience: https://boards.greenhouse.io/qualtrics/jobs/1137062#.WvIW1NMvyCR
Senior Software Engineer - Digital Experience: https://boards.greenhouse.io/qualtrics/jobs/1136904#.WvIWytMvyCR
gumby · 2017-04-07
Welcome to the "360 degree review": https://www.qualtrics.com/qualtrics-360/360-degree-employee-assessment…
I wish I had made it up to tweak your nightmare but it is reality at quite a few sucky companies.
lukasm · 2025-03-03
Qualtrics | Software Engineers | Seattle, Mexico City, Krakow | Full-Time | Hybrid | http://qualtrics.com/
Qualtrics is the leader in experience management, helping businesses improve customer, employee, product, and brand experiences through AI-driven insights and real-time feedback.
Here are the roles available:
Senior Engineer https://www.qualtrics.com/careers/us/en/job/6127911/Senior-Software-En…
Staff Software Engineer https://www.qualtrics.com/careers/us/en/job/6542772/Staff-Software-Eng…
Software Engineer II https://www.qualtrics.com/careers/us/en/job/5262799/Software-Engineer-…
Senior Product Manager https://qmobility.qualtrics.com/i/us/en/job/QUALUS6374085INTERNALENUS/…
Senior System Engineer https://www.qualtrics.com/careers/us/en/job/6618786/Senior-System-Engi…
Manager https://www.qualtrics.com/careers/us/en/job/5662091/Associate-Manager-…
Principal Software Engineer…
seadan83 · 2023-12-30
In a way actually! The things that are hard to A/B test get neglected. If you need A/B testing (ie: data) to make any decision, then places where data is purely qualitative - there will be no data to be had and therefore no decision can be made.
The Expedia example really comes to mind too of micro-optimizations and everyone working towards their own org's goal can all make sense individually, but really fail when taken as a whole: https://www.qualtrics.com/blog/upstream-thinking-saved-expedia-million…
Expedia had an example of this: - the sales team wanted sales - the phone support team wanted to turn over calls quickly -
If there were a way to measure confusion, it would be improved and
Can I A/B test whether there will be a 10% increase in sales if I lower prices on Ec2 instances by 5% - YES! Can I A/B test that the presence of 30 service options is the tipping point of spending 1 hour to get something done vs wanting to hire an "AWS"
nobody9999 · 2023-05-22
>Does anybody know some interesting practical applications of PCA?
Not sure how "interesting" you'll find it, but PCA (and more generally, Factor analysis[0][1]) has been used for decades analyzing data from market research surveys.
Much of the process behind this analysis dates back to the late 1960/early 1970s at advertising agencies (notably Grey Advertising[2]) and market research suppliers like Grudin/Appel/Haley (all the name partners are long dead. but the firm continued as AHF Market Research. Not sure, but I don't think they exist any more).
These methods expanded within the industry and as computing resources became more generally available (back in the 60s/early 70s, it was all Fortran IV on punch cards, batch submitted to IBM/CDC mainframes), becoming pretty much de rigueur in the marketing/advertising industry by the mid 1980s.[3]
[0] https://en.wikipedia.org/wiki/Factor_analysis#In_marketing
[1] https://www.qualtrics.com/experience-management/research/factor-analys…
[2] https://www.grey.com/
[3] Source: Both my parents were involved in adapting such multivariate analyses for marketing purposes back then, and I worked in the industry for five years back in the late 1980s/early 1990s.
Edit: Fixed prose.
krrrh · 2021-05-13
I think that one thing the pandemic has demonstrated is that groups of experts are just as prone to groupthink as non-experts. Thomas Kuhn may argue that they are even more prone to groupthink.
Yet we've also seen intelligent non-experts rise to the occasion. An entrepreneur like Balaji Srinivasan who was sounding the alarm about how serious this was a month or two ahead of public health officials and was mocked for stepping outside of his lane[0], a programmer/sociologist like Zenep Tufecki who has written a series of important analyses over the last year and who later admitted that she felt like she was risking her career by advocating for masks when all the public health authorities were lined up against it [1], or economist Emily Oster who has done a better job of clear communication to the public about how to balance risks and understand the different levels of certainty we had on any given COVID related topic and published clearer analyses of school safety that many states' policies still flatly ignore.[2]
These are all people who have a wide range of experience and interests but were able to make timely contributions that experts may have been too blinkered to develop.
It's not about tearing down any individual, and I apologize if comment went too far in that direction. But we should be concerned about institutions that reject well-argued analysis of available evidence because its coming from the wrong place, or failing to even consider counterarguments and their…
dseigle · 2015-06-01
Qualtrics | Seattle,WA | Full Time
I'm part of a small team of 20 engineers and growing at Qualtrics-Seattle. We're currently working on a scalable data visualization platform call Vocalize or Voice of the Customer http://www.qualtrics.com/vocalize/. This product takes data from Qualtrics' Research Suite platform (industry leading survey platform) and provides actionable information for our clients. Some of the tough problems we're tackling are: big data, data visualization, external data integration, and supporting a wide range of customers.
If you're interested in working with Node.js, Angular, D3.js, and Scala, there's plenty of opportunity for that here.
Please email me dseigle @ qualtrics.com if you're interested in learning more check out our careers page link below. I've also included some links on Qualtrics Culture, a blog post from our Director of Engineering - John Thimsen, and our latest press release.
Latest Press Release:
http://bit.ly/1HpKrIc
John Thimsen Blog:
https://www.qualtrics.com/blog/author/john-thimsen/
Qualtrics Culture:
https://youtu.be/aekXU98D_5k
Job Descriptions(all levels-click on engineering):
http://www.qualtrics.com/careers/