D
Dan Moore
mooreds.com · Personal blog · on HN since 2012
Dan Moore, a developer relations professional, writes about developer communities, career advice, managed services, and negotiation.
What HN saysHN commenters link his posts on forums as searchable records, asking for 'no' in negotiation, and BATNA.
16HN people shared it
3linked it in comments
245stories submitted
3.7Kstory points
3 months agolast shared
2012people per year2026
Most-shared posts
- 1Use forums rather than Slack/Discord to support developer community3 people · 1.6K points · first shared 2021 · 671 comments on HN
- 2Ask for no, don't ask for yes (2022)3 people · 756 points · first shared 2022 · 276 comments on HN
- 3Use Managed Services. Please3 people · 10 points · first shared 2020 · 2 comments on HN
- 4Say Goodbye2 people · 155 points · first shared 2025 · 106 comments on HN
- 5What I wish I had known when I was starting out as a developer (2020)2 people · 25 points · first shared 2020 · 12 comments on HN
- 6Thoughts on a Freemium Product2 people · 8 points · first shared 2023 · discussion on HN
- 7New adventures, same company (2024)2 people · 7 points · first shared 2024 · discussion on HN
- 8Great GitHub Actions for techdocs sites2 people · 6 points · first shared 2024 · 1 comments on HN
- 9When do you earn your pay?2 people · 5 points · first shared 2018 · discussion on HN
- 10Open source is code escrow on the cheap2 people · 5 points · first shared 2024 · discussion on HN
- 11Meetings Are Forcing Functions2 people · 4 points · first shared 2026 · discussion on HN
- 12Creating a CircleCI orb to authenticate a user during a build2 people · 3 points · first shared 2020 · discussion on HN
- 13Leanpub: Write a ‘Lean Book’ (2012)2 people · 3 points · first shared 2012 · discussion on HN
- 14What is your BATNA? (2018)2 people · 1 points · first shared 2022 · discussion on HN
- 15The value of hitting the HN front page1 people · 215 points · first shared 2025 · 106 comments on HN
What HN people wrote when they linked it
mooreds · 2024-10-05
>The forums are a great searchable historical record.
Wrote a whole blog post about this: https://www.mooreds.com/wordpress/archives/3451
Many people have a drive to solve their problems themselves, and if you make content available to google, they'll find it. It's a fantastic way to self-empower your users and customers.
We even have an internal slack channel where I'll post questions and answers from the other support channels (email, slack) with a view to making them generic and turning them into forum posts. I don't get to that task often enough, but it is sure fun to do when I have time.
toomuchtodo · 2025-10-30
mooreds' comment is the gist of it, resources below to help.
They also wrote a nice post on batna: https://www.mooreds.com/wordpress/archives/2839
HN Search: salary negotiation - https://hn.algolia.com/?dateRange=all&page=0&prefix=false&…
https://en.wikipedia.org/wiki/Best_alternative_to_a_negotiated_agreeme…
https://www.pon.harvard.edu/tag/batna/
HN Search: BATNA - https://hn.algolia.com/?dateRange=all&page=0&prefix=false&…
delifue · 2025-05-13
The fifth point is the same as in 'Ask for no, don’t ask for yes'
https://www.mooreds.com/wordpress/archives/3518
https://news.ycombinator.com/item?id=43144611