Appcues Blog
appcues.com · Company blog · on HN since 2014
Company blog of Appcues, a user onboarding software maker, covering onboarding design, product growth and tooltips.
What HN saysHN commenters mention the Appcues product as an onboarding tool, with one finding pricing too expensive, and praise its blog posts.
28HN people shared it
12linked it in comments
26stories submitted
131story points
4 years agolast shared
2014people per year2026
Most-shared posts
- 1Homepage9 people · first shared 2015
- 2Fundamental user onboarding lessons from classic Nintendo games3 people · 6 points · first shared 2016 · discussion on HN
- 3Atlassian's User Onboarding Magic1 people · 63 points · first shared 2015 · 32 comments on HN
- 4How LINE saved its IPO by simplifying its user onboarding experience1 people · 12 points · first shared 2016 · discussion on HN
- 5Build or Buy Is Dead – Treat Your Product Like a Hot Rod1 people · 10 points · first shared 2016 · discussion on HN
- 6How to Make Your Product an Overnight Success in Just 10 Short Years1 people · 5 points · first shared 2017 · discussion on HN
- 7We Reviewed Every Tooltip Plugin Ever Made1 people · 4 points · first shared 2016 · discussion on HN
- 8Google Apps – 15 Hacks to Make You More Productive1 people · 4 points · first shared 2015 · discussion on HN
- 9How Facebook, Twitter, and LinkedIn Use Tooltips for Feature Discovery1 people · 3 points · first shared 2017 · discussion on HN
- 10UI Patterns for User Onboarding (and when to use which)1 people · 3 points · first shared 2016 · discussion on HN
- 11How TurboTax Makes a Dreadful User Experience a Delightful One1 people · 3 points · first shared 2016 · discussion on HN
- 12Minimum Viable User Onboarding1 people · 2 points · first shared 2016 · discussion on HN
- 13What Does It Mean to Be a Great Product Manager?1 people · 2 points · first shared 2018 · discussion on HN
- 14How Our Pricing Increase Emails Grew Sales 263%1 people · 2 points · first shared 2015 · discussion on HN
- 153 Cringeworthy Stats on Customer Retention1 people · 2 points · first shared 2015 · discussion on HN
What HN people wrote when they linked it
nwatab · 2022-08-18
Looks great! Can I use this for my product's onboarding instead of https://www.appcues.com/ ?
dstik · 2019-09-05
Great work - this looks very cool. We'd be very interested in exploring it. We started looking into https://www.appcues.com/ but their pricing seems prohibitively expensive. They have a nice Chrome extension that allows nontechnical folks to easily create/customize the onboarding/tooltips for your app -- curious how your snippet will guide users through creation.
Really excited for you!
siquick · 2017-05-01
Appcues just released v2.0 of their product which looks pretty nice https://www.appcues.com/
Loads of excellent posts on their blog aswell
gurubavan · 2018-09-03
Appcues | Senior Frontend Engineer | Boston, MA | ONSITE | Full-time | https://www.appcues.com
At Appcues, we’re helping teams create products their users love. We think leaving a great first impression is a large part of that, so we've created a platform that lets product managers create onboarding experiences for their products—without needing to write any code.
Many front-end engineers spend a lot of time doing the same non-domain-specific work at every company: building onboarding tours, modals, and tooltips. Like AWS did with many non-domain-specific backend tasks, we're here to take this burden away from the engineers and empower product managers to do it themselves, freeing engineers to work on the hard technical problems they really enjoy.
Major companies like Canva, Lyft, and IBM are already using us to create amazing user experiences, and over 30M people have seen experiences built with Appcues this year.
Appcues' web products are built with ES6, React, Redux, Styled Components, and the rest of the modern frontend tech cast.
We're looking for a great frontend engineer to bring our product and user interface to the next level. You will collaborate directly with our users and our 14 incredibly talented engineers—veterans from companies like HubSpot, PayPal, Bose and the MIT Media Lab—to ship product that solves real problems.
Hit me up, apply online, or check out our glassdoor for more information.
gamache · 2017-01-02
Appcues | Frontend and Full-stack Engineers | Boston | ONSITE http://appcues.com
Appcues makes B2B software that lets you create and deploy product without writing code. We help growth teams quickly iterate on ideas and scale their businesses without adding the technical debt of temporary code.
You can see our software on the websites of companies like Teespring, Canva, Amplitude, and Indiegogo.
We're a 15-person team helping businesses scale up and grow. We're seeking strong software engineers to create a product viewed and consumed by hundreds of thousands of people daily. We're looking for both frontend and full-stack engineers, and our stack is React/Redux + Elixir/Phoenix.
We're located in the heart of Fenway, Boston, but looking for excellent candidates regardless of location.
Email [email protected], and check out our postings on Breezy:
https://appcues.breezy.hr/p/6b9ca5952dd4-full-stack-engineer
https://appcues.breezy.hr/p/cd84559f4941-frontend-engineer
sfeng · 2015-05-06
This seems similar to Appcues (http://appcues.com/). Appcues is oriented at PMs though. I'm not sure what the market is for a product which requires messing with the HTML of the site.
apelin · 2020-05-23
Something like Appcues, https://www.appcues.com/
pure-awesome · 2019-12-13
> they'd choose features that majority of customers are requesting
Just an interesting Side-note: features customers REQUEST and features customers CARE ABOUT are not the same.
People are great at telling what they like or don't like when you show it to them, but they're not always great at telling you how to improve it.
I can't find the source now, but I've come across a story of a game in which players were complaining that the shotgun was too weak. The game devs solved this problem by... increasing the reload time on the sniper rifle, and the complaints went away. The players could correctly tell that there was a problem, but incorrectly diagnosed the best solution (assuming the devs were right in their decision).
Here are some random articles going over this argument in more detail:
https://www.appcues.com/blog/dont-give-users-what-they-want
https://www.nngroup.com/articles/first-rule-of-usability-dont-listen-t…
https://uxplanet.org/stop-asking-users-what-they-want-21e9ba646bce
mog_app · 2019-02-01
Appcues | Boston, MA | ONSITE, Full-time | https://www.appcues.com/
Appcues makes it super easy to build and optimize user onboarding flows, NPS surveys, and feature announcements that drive user retention and engagement.
We’re a friendly group of ambitious people who believe the best work environment is one that is meaningful, challenging, and built on openness, autonomy, and collaboration.
It is an awesome place to work and I would love to hear from you and answer any possible questions you might have about working here.
We have open positions for engineers working in Elixir and/or React:
- Software Engineer (Backend): https://jobs.lever.co/appcues-2/cf38cd32-6fd3-4620-b6e9-6bcfeaf6b4ff
- Senior Software Engineer (Backend): https://jobs.lever.co/appcues-2/e8d97007-e142-4a68-95e5-91714d888b0a
- Senior Software Engineer (Frontend-End): https://jobs.lever.co/appcues-2/b92a074f-9db0-426c-b107-f27bb4e3db63
- And more https://jobs.lever.co/appcues-2
Stack: React, Redux, Elixir, Postgres, Redis, DynamoDB, Firebase
Apply via the links above, or get in touch with [email protected]
wwwdonohue · 2016-04-25
Appcues. http://www.appcues.com/
swenn · 2017-07-12
Interesting experience, I recently read an article that gave me the impression that they rather improved the system.
Excerpt from https://www.appcues.com/blog/rating-system-ux-star-thumbs/
"In addition to the new rating system, Netflix has new match percentages (up to 100%) to more accurately predict how much users will like something.
...
The new rating system received 200% more ratings in A/B tests, according to Netflix VP of Product Todd Yellin.
When it comes to rating movies and shows, stars reflect the preferences that people want to have, rather than how people actually behave. Todd gave the example of users giving 5 stars to a documentary but just 3 stars to an Adam Sandler movie that they watched over and over again. “What you do versus what you say you like are different things,” said Todd."
chrisbrookins · 2020-11-02
Appcues | REMOTE (Eastern USA Timezone) | Senior Frontend engineer | Developer infrastructure engineer | FULL-TIME
Your work as a Senior Frontend Engineer will empower thousands of Appcues customers to improve their product’s usability and adoption for millions of end-users without writing any code. The Appcues UX is made up of two major React applications. First, the Appcues Flow Builder Chrome extension allows customers to click to create beautiful in-app experiences such as onboarding guides, tips, announcements, and surveys. Second, Appcues Studio enables customers to segment, personalize, target, and analyze these experiences across their entire user base. Customers such as Amplitude, Wistia, Segment, and ProfitWell, embed Appcues in their products to deliver high-quality experiences to millions of end-users.
Apply at https://jobs.lever.co/appcues-2/a88b7a18-560d-4efc-842a-7e04aefff369
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Your work as a developer infrastructure engineer will ensure our engineering teams build, test, and deliver new product capabilities faster than ever while also improving quality. Your mission is to partner with our engineers to identify, prioritize, and provide impactful automation and efficiencies in our development environments, tools, CI/CD pipelines, and tests. Your work will ensure we can continue to innovate at an accelerated pace to delight thousands of SaaS companies. Our customers use Appcues to improve their product's adoption and growth by delivering beautiful…